We recommend that you always take your NZETA with your hardcopy (printed) or softcopy (on your smartphone, tablet, or laptop) when traveling.
No, unfortunately, this is not possible. When your visa application has been rejected, your visa application has been processed by us. This means that we have paid for your visa application with the government. A refund is therefore not possible.
You can enter zero nine-times (000000000) in the input field on the application form.
No. A government agency always maintains its own assessment time and cannot prioritize applications.
Yes, you the visa can be printed in black and white.
We cannot extend your NZeTA for you. In some destinations, it is possible to renew your visa on the spot. You can find out whether this is possible for your travel destination in the information on our website.
You will receive your NZeTA by email. Upon receipt, we will send it to the email address you provided with your application. For Cuba, you will receive your visa by post. For China, you will receive part of the documents by email and part by post.
You can pay with PayPal, debit card/credit card.
You will receive your NZeTA by email. Upon receipt, we will send it to the email address you provided with your application. For Cuba, you will receive your visa by post. For China, you will receive part of the documents by email and part by post.
No, unfortunately, we cannot cancel your application once we have submitted your visa application to the government of the country concerned. The payment is, therefore, no longer refundable.
No, for the validity of your NZeTA, it is important that the information on your NZeTA matches the information on the passport you are traveling with. You must, therefore, have your new passport deTAils before applying for your NZeTA.
No, unfortunately, we cannot apply for an NZeTA for you if you have a refugee or alien passport. We recommend that you contact the embassy of the country you wish to travel to. They can give you more information about the documents you need to travel to the country.
Yes, you can choose which passport you travel abroad. For the validity of your NZeTA, it is important that the information on your NZeTA matches that in the passport you are traveling with. Before you make your choice, you can check whether you are eligible for an NZeTA with that passport.
Yes, that's possible. At the bottom of the application form, you will find the button 'add traveler.' When you click on this, you will be given the opportunity to add the deTAils for a second traveler. If you want to add more travelers, repeat this action.
An NZeTA gives you permission to travel to a country. The government of that country always reserves the right to deny a holder of the NZeTA entry to the country without giving any reason. Fortunately, this rarely happens in practice.
Yes, we can send you the invoice digitally one day after you have received your visa. Please send an email with your application number and the request to send the invoice.
Yes, if you have the necessary information, you can apply for an NZeTA for someone else.
A multiple entry NZeTA gives you permission to visit the country several times within the validity of the NZeTA. For a double-entry NZeTA, you can visit the country twice and with a single entry NZeTA once. In the information on our website, you can find out which NZeTA is available for the country you are traveling to.
We work as an intermediary. On our website, you can submit the application for your NZeTA quickly, easily, and completely in Dutch. We check your data for the most common errors before we send the application for assessment to the country you are traveling to. You can pay with PayPal, debit card/credit card. If you have a question about your application, we are happy to help you! We are available by phone and email 7 days a week. You will find our contact deTAils on the contact page on this website.
An NZeTA is an official document that allows you to travel to and travel within a country. The NZeTA is an electronic alternative to the regular visa and is issued by the government of the country in question. You can apply for an NZeTA completely digitally, so you do not have to go to the embassy for this. After granted, you will receive your NZeTA by email "visa@nzeTA-visa.org" For Cuba, you will receive your NZeTA by post. For China, you will receive both by post and email documents.
We use a secure connection (https). Your personal data will only be asked to apply for the NZETA. Furthermore, the data is not used in any way and is also not resold to third parties or used for commercial purposes. If you want us to delete your data, that is possible, and you can submit a request for this. You may not be able to pay, or you may cancel your payment. If so, we will store the data for a maximum of 48 hours. If your NZETA has been delivered, we will keep your data until the date on which your NZETA takes effect. Special personal data (passport number, date of issue, expiry date) are deleted 72 hours after the visa is issued. For more information, read our privacy disclaimer.
After submitting your visa application, you can pay directly with PayPal, debit card/credit card. We will submit your visa application after we receive the payment. If you pay by bank transfer, it usually takes one working day for us to receive the payment.

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