We recommend that you always take your NZETA with your hardcopy (printed) or softcopy (on your smartphone, tablet, or laptop) when traveling.
No, unfortunately, this is not possible. When your visa application has been rejected, your visa application has been processed by us. This means that we have paid for your visa application with the government. A refund is therefore not possible.
You can enter zero nine-times (000000000) in the input field on the application form.
No. A government agency always maintains its own assessment time and cannot prioritize applications.
Yes, you the visa can be printed in black and white.
We cannot extend your NZeTA for you. In some destinations, it is possible to renew your visa on the spot. You can find out whether this is possible for your travel destination in the information on our website.
You will receive your NZeTA by email. Upon receipt, we will send it to the email address you provided with your application. For Cuba, you will receive your visa by post. For China, you will receive part of the documents by email and part by post.
You can pay with PayPal, debit card/credit card.
You will receive your NZeTA by email. Upon receipt, we will send it to the email address you provided with your application. For Cuba, you will receive your visa by post. For China, you will receive part of the documents by email and part by post.
No, unfortunately, we cannot cancel your application once we have submitted your visa application to the government of the country concerned. The payment is, therefore, no longer refundable.
No, for the validity of your NZeTA, it is important that the information on your NZeTA matches the information on the passport you are traveling with. You must, therefore, have your new passport deTAils before applying for your NZeTA.
No, unfortunately, we cannot apply for an NZeTA for you if you have a refugee or alien passport. We recommend that you contact the embassy of the country you wish to travel to. They can give you more information about the documents you need to travel to the country.
Yes, you can choose which passport you travel abroad. For the validity of your NZeTA, it is important that the information on your NZeTA matches that in the passport you are traveling with. Before you make your choice, you can check whether you are eligible for an NZeTA with that passport.
Yes, that's possible. At the bottom of the application form , you will find the button 'add traveler.' When you click on this, you will be given the opportunity to add the deTAils for a second traveler. If you want to add more travelers, repeat this action.
An NZeTA gives you permission to travel to a country. The government of that country always reserves the right to deny a holder of the NZeTA entry to the country without giving any reason. Fortunately, this rarely happens in practice.
Yes, we can send you the invoice digitally one day after you have received your visa. Please send an email with your application number and the request to send the invoice.
Yes, if you have the necessary information, you can apply for an NZeTA for someone else.
A multiple entry NZeTA gives you permission to visit the country several times within the validity of the NZeTA. For a double-entry NZeTA, you can visit the country twice and with a single entry NZeTA once. In the information on our website, you can find out which NZeTA is available for the country you are traveling to.
We work as an intermediary. On our website, you can submit the application for your NZeTA quickly, easily, and completely in Dutch. We check your data for the most common errors before we send the application for assessment to the country you are traveling to. You can pay with PayPal, debit card/credit card. If you have a question about your application, we are happy to help you! We are available by phone and email 7 days a week. You will find our contact deTAils on the contact page on this website.
An NZeTA is an official document that allows you to travel to and travel within a country. The NZeTA is an electronic alternative to the regular visa and is issued by the government of the country in question. You can apply for an NZeTA completely digitally, so you do not have to go to the embassy for this. After granted, you will receive your NZeTA by email For Cuba, you will receive your NZeTA by post. For China, you will receive both by post and email documents.
We use a secure connection (https). Your personal data will only be asked to apply for the NZeTA. Furthermore, the data is not used in any way and is also not resold to third parties or used for commercial purposes. If you want us to delete your data, that is possible, and you can submit a request for this. You may not be able to pay, or you may cancel your payment. If so, we will store the data for a maximum of 48 hours. If your NZeTA has been delivered, we will keep your data until the date on which your NZeTA takes effect. Special personal data (passport number, date of issue, expiry date) are deleted 72 hours after the visa is issued. For more information, read our privacy disclaimer.
After submitting your visa application, you can pay directly with PayPal, debit card/credit card. We will submit your visa application after we receive the payment. If you pay by bank transfer, it usually takes one working day for us to receive the payment.
The Visa Waiver Program (VWP) enables nationals of certain countries (known as the Visa Waiver Countries), that are in a visa waiver agreement with New Zealand, to travel to New Zealand for tourism, study or business for stays of up to 90 days (or up to 6 months for British citizens), without obtaining a visa. If the traveler is in good health and of good character, is a genuine visitor, has enough money for his stay and a travel ticket out of New Zealand to a country he has the right to enter.

The definition of a visa goes as follows: an endorsement on a passport indicating that the holder is allowed to enter, leave, or stay for a specified period of time in a country.

For some visitors, this eTA is a type of electronic visa since that’s exactly the purpose of this. But then there are different explanations:

  • some suggest it’s not a visa because this applies to people from visa waiver countries;
  • at the same time, some countries like Australia acknowledge that their eTA program is a type of visa.

It all comes down to how countries want to market things. To some, when you have to fill out an application, pay money, and have to be approved, it’s a type of visa. But, unlike a visa, eTA doesn’t come with exorbitant fines or long waiting time.

NZeTA allows you to travel to New Zealand without the need for a regular Visa and is limited to certain cases for a maximum stay in New Zealand of 90 days (6 months in case of British citizens).

  • If you are going to New Zealand to work, you must request a visa;
  • For travels to New Zealand for medical treatment or consultation, you must request a visa;
  • In case you are immigrating to New Zealand, you must request a visa;
  • For stays beyond 90 days, it is advisable to apply for a visa.

The eTA – Electronic Travel Authority aims to:

  • Reduce immigration risks and enhance security;
  • Address biosecurity risks and smuggling issues;
  • Enhance the traveler experience;
  • Support New Zealand’s international relationships and agreements;
  • Comply with the changing requirements and needs of the NZ government, stakeholders, and visitors over time.

The number of visitors to New Zealand has grown exponentially over the last few years, and the number will only further grow. Given the status quo, most short-term visitors arriving by air or sea do not need to apply for a visa, which supports New Zealand’s tourism industry by making it easier to travel.

However, when people don’t have to apply for visas, Immigration Agency only learns about them once they are en route to New Zealand. Immigration is unable to screen these travelers in advance for border and immigration risks and has a reduced capability to make entering New Zealand smoother and faster as technology evolves.

The introduction of the Electronic Travel Authority (eTA) intends to address these issues and is part of wider government efforts to make border-crossing as seamless and smooth as possible.

Currently, as travelers visiting New Zealand under the Visa Waiver Program do not apply for a pre-arranged visa, the New Zealand Government only learns of their identity “once they are en route to New Zealand,” as per the Immigration New Zealand. “We are unable to screen these travelers in advance for border and immigration risks,” the Department explains, adding that “the Electronic Travel Authority aims to deal with these issues and is part of wider government efforts to make border crossing as seamless as possible.”

As for the pricier International Visitor Conservation and Tourism Levy (IVL), the NZ Ministry of Business, Innovation & Employment (MBIE) shares that it “ensures our international visitors contribute to the infrastructure they use and help protect the natural environment they enjoy.”

Applying for an eTA is a straightforward online process.

Applicants will need a valid passport, a valid debit/credit card (such as a MasterCard, Visa Credit / Debit / Electron card, UK Maestro, or American Express card) and a valid email account where they can get their eTA approval.

The eTA application is then stored and linked to the applicant’s passport number. All visa records are stored in a database which facilitates online checking of visa details by visa holders, country’s registered organizations, and airline staff.

There is no requirement to physically present yourself or your travel document and get a visa stamp. The application is entirely performed over the internet in just a few clicks and provides advance permission to visit the country.

At present, there are a number of nationalities who can travel to New Zealand without a visa for up to 90 days. Citizens from the UK can enter for up to six months, and Australians hold residency status on arrival.

If you’re traveling to New Zealand any time after October 1st, 2019, you are going to need either an actual visa or an eTA (if you’re from a “visa waiver country”). If you are from a “visa-required country,” i.e., if you needed a visa before this date, you still need one.

You must request an NZeTA online before you travel to New Zealand if you are:

  • Visiting or in transit from a “visa-waiver country” — all passengers traveling to New Zealand under the Visa Waiver Program must apply for an eTA authorization, which must be approved before traveling to New Zealand by air or sea;
  • Travel as part of a group, like your family, for example, each member of your family must fill out an eTA Form; even the underage members who do not pay a fare must have an approved travel authorization
  • A cruise ship passenger (irrespective of your nationality)
  • A permanent resident of Australia

Much like the ESTA in the USA, or the new European equivalent (ETIAS), these “visas” in everything but name require up to 48-72 hours of processing. If you were landing on the 4th of November, you would want to apply before the 1st of November, to be on the safer side. Most eTAs should be approved within hours, but you won’t be able to board the flight before you get approval.

You may be able to request an NZeTA when you check in, but if the authorities cannot process your request in time or if they decline it, then you will not be allowed to board the plane.

You do not need an NZeTA to travel to New Zealand if you:

  • Must apply for a New Zealand visa before you travel.
  • Already hold a valid New Zealand visa.
  • Are a New Zealand citizen traveling on.
    • A New Zealand passport.
    • A foreign passport with an endorsement — for example, to say you are a permanent resident or citizen of New Zealand.
  • Are an Australian citizen traveling on an Australian passport.

Potential travelers may submit their eTA request and receive travel authorization without specific travel plans if they want to be able to travel at any given moment. Visa Waiver Program travelers are not required to have specific plans to travel to New Zealand before they apply for a travel authorization.

If a traveler’s destination address in New Zealand is unknown, at the time when he or she completes the application for an eTA for the travel authorization, the traveler should enter the name of the hotel or approximate location he or she intends to visit. Travelers may update this information when their plans are finalized, but they will not be required to update their destination addresses or itineraries should they change after their travel authorization has been approved.

The INZ(Immigration New Zealand) recommends that applications for travel authorization be submitted for an eTA as early as possible, as soon as, or even before travel is planned.

Yes, citizens of countries that participate in the Visa Waiver Program require travel authorization to transit through New Zealand. If a traveler is only planning to transit through New Zealand en route to another country, when he or she completes the travel authorization application in eTA, the traveler should declare that he or she will be ‘in transit,’ and his or her final destination location.

For example, passengers flying with Air New Zealand from Sydney to Chicago via Auckland would require an eTA, as their journey transits New Zealand unless exempted from the requirement by traveling on a passport from Australia or New Zealand.

However, there is an exception. Regardless of which country/region your travel commenced from or is for travel to – if you hold a passport for one of the following countries/regions, you do not need a Transit Visa if you transit through Auckland and your transit time does not exceed 24 hours from the time of your arrival:

Bahamas, Bermuda, Bolivia, Colombia, Costa Rica, Ecuador, Federated States of Micronesia, Indonesia, Kiribati, Nauru, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Republic of Marshall Islands, Samoa (Western), Solomon Islands, Thailand, Tonga, Tuvalu, Vanuatu and Venezuela.

Irrespective of the country/region your travel started from or is for travel to – if you hold a passport for one of the following countries/regions, you do not need a Transit-Visa if you transit through Auckland and your transit time does not exceed 24 hours from the time of your arrival: Bahamas, Bermuda, Bolivia, Colombia, Costa Rica, Ecuador, Federated States of Micronesia, Indonesia, Kiribati, Nauru, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Republic of Marshall Islands, Samoa (Western), Solomon Islands, Thailand, Tonga, Tuvalu, Vanuatu and Venezuela.

It is a common practice that before the 90 days that are granted by an eTA permit are over, foreign nationals whose permit is about to expire travel briefly to Australia to request another travel permit for New Zealand that would grant them an additional 90 days.

While entry is granted on many occasions, you must be aware that the migration officer processing your request may deny your entry to New Zealand, arguing that you are violating the spirit of migratory law. If you find yourself in similar circumstances whereby you need to extend your stay in New Zealand, we recommend you request a New Zealand visa at the New Zealand embassy of the country where you are, in order to avoid facing the aforementioned situation.

Before you begin your trip to New Zealand, please see that your passport is all ready for the trip as well.

For Australian and New Zealand passport holders, or Australian permanent residents and New Zealand residents, your passport must be valid at least on the date you travel to New Zealand (must be valid on your arrival and departure dates).

In the case of visitors to New Zealand who is non-Australian or New Zealand passport holders or permanent residents, that are coming to New Zealand as visitors, students or workers, your passport must be either:

  • Valid for at least three months beyond the date you intend to leave New Zealand.
  • Or one month in the case of nationals that have consular representation in New Zealand, that is able to issue and renew travel documents. Please check with your countries issuing passport office before traveling.
  • Not defaced, damaged, or worn out.
  • Having a visa or permit stamped if you require one.
  • Your stay in New Zealand will be 90 days (6 months in the case of UK citizens) or less
  • The purpose of your trip is for business, pleasure, vacations, or transit en route to another country
  • A valid passport lawfully issued to you by one of the Visa-Waiver countries
  • You have applied for authorization to travel via eTA, and the response has been “eTA Approved”
  • Arrival via a Visa Waiver Program signatory carrier. You must have a return or onward ticket
  • The travel may not terminate in contiguous territory or adjacent islands unless the traveler is a resident of one of those areas
  • To be a citizen or national of one of the Visa-Waiver countries.

Once arriving at the first airport or port of entry, all foreign nationals with an approved eTA or valid visa have an immigration and customs inspection to clear. A New Zealand Customs and Border Security Officer will review your case and your documents, and then decide upon your admission into the country.

Once arriving at the first airport or port of entry, all foreign nationals with an approved eTA or valid visa have an immigration and customs inspection to clear. A New Zealand Customs and Border Security Officer will review your case and your documents, and then decide upon your admission into the country.

The minimum computer configuration to be able to access the online system and submitting your application for New Zealand Electronic Travel Authority are very simple. Any modern computer will meet those requirements. In any case, if your computer is older or if you have not updated your software in a very long time, make sure your computer has updated versions of.

Internet browser that supports 128-bit encryption (all modern browsers have 128-bit encryption or above).

Current major browsers are fully supported. For example, Internet Explorer, Chrome, Chromium, Firefox, and Safari. If you have any of these, just make sure you are using the latest version.

Please verify the release of the browser is the most up to date, and that it is able to accept cookies and has JavaScript.

Usually, all browsers accept cookies, and are JavaScript-compatible and enabled. However, in public computers such as those in libraries, cybercafés, and call centers, it is possible that some of these configurations are modified.

To enter New Zealand, you are required to have a passport which is valid for at least three months beyond your intended date of departure. Applicants will need to have a valid passport from one of the 60 eligible countries (visa-waiver countries) to apply for eTA New Zealand. The New Zealand eTA will be valid for two years, unless.

  • Your Passport expires.
  • A change in your Name, Nationality or Gender.
  • You become a PR (Permanent Resident) of New Zealand.
  • An Immigration Officer cancels your existing eTA
  • A new eTA is issued.

If you come from a country that requires a New Zealand visa to enter, please make sure to apply for a visa in advance.

Yes, New Zealand eTA registrations will use secure servers. Personal information provided by applicants will be protected through encryption to prevent third parties from accessing it. In addition, all personal data will be subject to our Privacy Policy and will be treated as confidential.

If you have applied for an eTA, or if you have an existing eTA, you could conveniently verify your eTA status online. Here, you would be taken to a page where you could enter certain information, such as your application number or your passport number, and retrieve your status.

First, you have to select whether you are checking your eTA application status or the validity of your existing eTA. You have to input your passport number, country of issue, issue and expiration dates. Once you have entered this information, you can retrieve your NZ eTA status. There are five possible statuses returned by the eTA status check:

NZeTA Approved

Approved eTA applications are valid for a period of two years (for multiple entries), or until the date of passport expiry, whichever date comes first. An approved eTA does not guarantee admission into New Zealand, and the final decision of entry rests on New Zealand Immigration Border Authorities.

NZeTA Application Received

This status applies to applications that have been received by New Zealand’s Immigration system, but yet have not yet been processed. It can take anywhere from a few minutes to up to 48-72 hours for your application to be approved.

NZeTA Manual Review

If your eTA application has triggered a manual review, you will likely be notified of the status and will be requested to provide additional documentation to support your eTA application, such as scans of your passport, police records if you have previous criminal history or any other documents New Zealand Immigration personnel would need to verify before reaching a decision on your application. If your eTA application is not approved within a few minutes, it likely requires further processing, and you can expect to receive an email from INZ within 72 hours containing additional instructions.

NZeTA Declined

If your eTA application has been processed and is declined, then you will not be able to travel to New Zealand using an eTA. However, you may still be eligible to apply for a New Zealand Tourist visa to visit the country.

NZeTA Not Found

This means either you entered the wrong information when checking your eTA statuses, such as the wrong application number, passport number, passport issue or expiry dates, or that you did not actually submit an eTA application. If you have recently applied your status returns ‘eTA Not Found,’ and you are 100% sure the information you provided on the eTA status check form is correct, this means the system may still be in the early stages of processing your application. Wait for a few hours and check the system again.

Eligible citizens will be able to complete the New Zealand eTA application form by completing all the sections with the required information. Applicants will need to enter a range of information, including:

  • Full name
  • Address
  • Date of birth
  • Passport details
  • Contact information
  • Declarations around the intention of travel and criminal history
  • Optional biometric information (a passport photo will be required if applying via a channel that allows it to be automatically captured).

To avoid complications, applicants will need to carefully enter and revise all the data they enter. Any inaccuracies on the New Zealand eTA form could lead to delays and even eTA denials.

After an applicant has completed the online NZ eTA form and paid the eTA fee and tourist levy using a credit or debit card, the initial application will be complete. The vast majority of New Zealand eTA applications will be quickly processed and approved.

As per the law, New Zealand can deny you entry if you are disqualified under sections 15 and 26 of the Immigration Act 2009. According to this law, you will not be granted a visa, an eTA or entry permission, if you have been in the following scenarios:

  • Have been convicted and sentenced to imprisonment for 5 years or more of any offenses that were taken off the record;
  • Have been convicted and sentenced to imprisonment for 12 months or more in the past 10 years
  • Subject to a period of prohibition on entry to New Zealand under section 179 or section 180 of the Immigration law
  • Have been removed or deported from any country including New Zealand
  • Excluded from New Zealand under any enactment
  • Are a member of a terrorist entity or
  • The Minister believes that you are likely to:
    1. commit an offense while in New Zealand that is punishable by imprisonment
    2. potencially be a threat to security
    3. a risk to public order
    4. be a threat to the public interest.

Further reasons

If you think that you do not belong to the aforementioned category of people or you have never been in any of the situations listed above, then your application might be declined because of the following reasons:

  • Inadequate information
  • You are not in New Zealand lawfully, at the time of the application
  • Did not meet the acceptable standards of good health and good character
  • The immigration officer believes that the information that you have on your application is not genuine
  • If the officer has reasons to believe that your objective of traveling to New Zealand is not authentic or that you have no plan to abide by the conditions stated on your visa.

The eTA application process is pretty simple and straightforward. The travelers need to be mindful of three prerequisites before applying for an eTA. The three important requirements for eTA are described below:

Prerequisite #1 – A Valid Passport Number

Before applying for an electronic Travel Authorization, you are required to possess a valid passport from a visa-waiver country. For instance, if you hold a passport from a visa-waiver country of origin like Ireland, Australia, the United Kingdom, and the USA, you will need to enter your passport number to obtain eTA. All other forms of travel documents (except a valid passport from a visa-waiver country) will be declined.

Prerequisite #2 – A Valid Email account

Applying for an eTA is a pretty simple electronic process. Most of the of applicants usually get their eTA approvals within a cinch. Nonetheless, in some cases, eTA approvals may take a few days to process if the visitor is requested to submit supporting documents.

In the complete process, you will need to use a valid email account where all of the eTA related information should be directly sent across to you. For instance, you will be receiving a notification email once your online eTA application request is submitted. If you are required to furnish some relevant supporting documents to further process your eTA, the entire instruction set will be communicated to you through email. Once your eTA is approved by the New Zealand government, you will be instantly notified by the email you have provided.

Prerequisite #3 – A Valid Debit Card or Credit Card

In the online eTA application process, the applicants need to pay an application fee online with their browser (once the online form is filled and submitted). They will also pay the IVL fee at the same time, which covers tourism infrastructure for New Zealand. Note, the application fee and IVL is non-refundable. The applicants can pay the nonrefundable fee simply using a valid prepaid credit card or debit card(such as a MasterCard, Visa Credit / Debit / Electron card, UK Maestro, or American Express card).

Once you have satisfied the aforementioned three requirements and you’ve paid the application fee, you are eligible to obtain your eTA, and it will be valid for up to 2 years.

No, once your New Zealand eTA application is rejected, you can not appeal for reconsideration of your previous application, as the New Zealand immigration doesn’t allow an appeal.

Under section 186 of the Immigration Act of 2009, there is no right of appeal or reconsideration against a decision on a temporary entry class visa application made outside of New Zealand. If you have new information that has not been considered by INZ, you can submit a further application. This would be considered on its merits and would need to show that you meet all relevant New Zealand government immigration instructions.

This privacy statement applies to the collection and security of personal data and other information collected on the INZ (Immigration New Zealand) website and how it is utilized. You can also find out how you can access your personal information that the INZ holds on you.

Collecting information

When you apply for an eTA, INZ collects some mandatory information from you to determine: your identity and whether you are eligible to apply for an eTA.

The collection of your personal information is approved by the Immigration Act 2009 and the Immigration Regulations under this Act. The furnishing of your information is voluntary, but please note that if you do not furnish indispensable information required in the eTA application, your eTA application may not be accepted.

INZ has legal accountability to protect any information they collect from you. INZ’s online services have been designed to meet national and international security parameters to shield and protect all the personal information collected.

Use of information

INZ will never divulge your personal information to any third party in a form that will identify you except in the following circumstances:

  • Where you have agreed to such disclosure.
  • Where such disclosure is necessary or allowed by the Privacy Act 1993, or otherwise necessary or permitted by law.

Please note that INZ is lawfully authorized to share data with other government agencies under applicable law.

INZ might also make use of your information to determine your right to board a flight to New Zealand. Be assured that your personal information is not shared with any airline check-in agents. When you check in to board the plane, the check-in agent only sees a boarding instruction based on the information you have provided in any application you submit. INZ may also use your information to get in touch with you for research purposes or to advise you on matters related to immigration.

Access to your personal information

You have the right to:

  • Find out from INZ whether they hold personal information about you
  • Fccess that information
  • Fequest corrections to that information, if applicable.

In accordance with the ‘Privacy Act 1993’, INZ reserves the right to deny your request if they have a valid reason.

If you wish to check personal information held about you, you would like to get in touch with your local Visa Application Center (VAC) or INZ office. If you do not have a local VAC or INZ office, you can contact them or post your inquiry to Immigration New Zealand, PO Box 3705, Wellington 6140.

If you are going to stay in New Zealand for less than 90 days (less than 6 months in case of UK citizens) and belong to one of the Visa Waiver Countries, you do not need to apply for a visa at the New Zealand Embassy. You may apply for an eTA online thanks to the Visa Waiver Programme (VWP).
The processing fee is non-refundable and non-transferable.
Even if you have gone through the entire process before, you will have to start a new eTA application. Although you cannot renew your eTA, you can receive a new one without much difficulty. While this may seem quite inconvenient and annoying, the best part is that you have already done this before, so you know exactly what and how to do. Make sure you have all your travel documents already before you start—including your new passport if you have recently replaced it.
No, you need to apply for your eTA or visa to New Zealand before you arrive in New Zealand.

New Zealand eTA lasts for a full two years. However, if your passport expires before this time, your eTA will also expire. In order to avoid having to reapply for an eTA before two years has finished, be sure your passport is up to date and valid for at least two years.

You might need to renew your passport early. In some cases, it will not be worth it to renew your passport before it expires, considering, high passport fees and long processing times, while eTA applications often take only a few minutes or a couple of days to process.

However, if you have a reason to avoid reapplying for your eTA before the two-year validity limit, you may want to prioritize your eTA status over the convenience of keeping your current passport until it expires. For example, you may have trouble with long eTA processing times if you have a criminal record, or if you have a major health concern.

Unfortunately, there is no way to receive an extension for your NZeTA. When your eTA expires, you will have to reapply. However, as you experienced during your initial eTA application, the process is fairly quick and easy. All you have to do is duplicate your original application, updating the information when necessary.

There are several factors to take into consideration when deciding on one system over the other. Some of the most important are the length of stay and the purpose of your visit. Let’s take a look at them.

Length of stay

If your stay in New Zealand is longer than 90 days (or more than 180 days for British Citizens), you must request a Visa at the New Zealand Embassy; if it is 90 days or less (or less than 180 days in case of British Citizens), you may apply through NZeTA.

Purpose of your visit

A New Zealand visa will open up a wider variety of possibilities. In the following list, you will see the main travel purposes and the recommended options.

1. Tourism

The NZeTA is well suited for short term tourists, from Visa Waiver Countries, arriving by air or sea, which in turn supports New Zealand’s tourism industry by making it easier to travel.

2. Short-duration Medical Treatments

Even if you are from a Visa Waiver Country, you have to apply for a visa (Medical Treatment Visitor Visa) to come to New Zealand for medical treatment or consultation. NZeTA does not permit even short term medical treatment or consultation.

3. Business

If you are visiting New Zealand for short-duration business purposes, you may submit your request through NZeTA. For example, Purchase or sale of a house or any other type of property, Visits fairs and conventions, Signing contracts, whether personal or on behalf of your company. For bigger purposes like – investing capital in New Zealand, starting a new business, taking over an existing business or if you are an employee of relocating a business, you need to go for a Business Immigration visa.

4. Studying

If you’re traveling to New Zealand for taking an Exam or studying a short course (for example, Summer English courses) that is less than three months, you could go for an eTA. You’ll need a student visa if you’re planning to study here full time and the course is for longer than three months.

5. Transit

If your visit is for transit purposes, meaning you will only visit New Zealand as a means to reach your final destination in another country, you may request your permit through eTA.

6. Work

If you will be receiving compensation for your work during your stay in New Zealand, it is mandatory that you request a New Zealand Work visa. Travelers who submit their request through eTA may not perform any kind of work activity during their visit.

7. Marriage

If you belong to one of the visa waiver countries and are planning a destination wedding in New Zealand, you can do that as long as you have a marriage license, you are not already married, at least 16 years of age, and you are not a close relative to the person you intend to marry. Requests submitted through eTA do not allow you to extend, renew or change the purpose of your trip, so while you could get married in New Zealand, you would not be able to request residence or citizenship, nor an extension of your stay.

8. Immigration or Citizenship

If you travel to New Zealand with the intention of immigrating to the country, your only viable option is a New Zealand Immigration visa. eTA does not allow any type of change to the purpose of your visit and would not allow you to request your residence or getting your citizenship, not even for a long-term visit.

Please note that NZeTA is applicable only for the citizens of visa waiver countries. If you are a national of a visa-required country, you are not eligible to apply for an eTA.

Yes, they do. The process of applying for a New Zealand eTA for babies or young children is the same. Parents and guardians will need to complete the application form on the child’s behalf.

Each child traveling must obtain an eTA before departing. Each application is separately processed and cannot be joined with your own. If your child or children are linked to your passport, you still need to submit individual applications. Each child needs an NZ eTA, updated, and valid.

Australian citizens will be exempt from applying for NZ eTA. Australian permanent residents will need to apply for an eTA but are not required to pay the associated tourist levy i.e. IVL.

Other exemptions from the New Zealand eTA include:

  • Crew and passengers of a non-cruise vessel
  • The crew on a foreign ship carrying cargo
  • Guests of the New Zealand Government
  • Foreign citizens traveling under The Antarctic Treaty
  • Members of a visiting force and associated crew members.
The NZ eTA process can be completed entirely online on a secure website through a web browser. There is a nominal fee to enter New Zealand, and also a service fee. You’ll also pay the IVL fee at the same time, which includes tourism infrastructure for New Zealand. Once paid, the IVL will last as long as the ETA is valid.
Your eTA allows you to make your initial entry into New Zealand as soon as it is approved and no later than two years from the date of grant. An eTA is valid for two years only.

Conditions of an eTA are:

  • It is your obligation to understand what all your eTA permits you to do while in New Zealand;
  • After your eTA is approved, you would be able to enter and leave New Zealand as many times as you want to during a 2 year period, from the date the eTA is granted or until the expiry date of your passport, whichever comes first
  • Stay in New Zealand for a maximum of 90 days (6 months for British citizens) on each visit;
  • Study period up to 90 days (6 months for British citizens);
  • Not be suffering from tuberculosis
  • No criminal convictions for which you have been sentenced for a total combined period of 12 months or more, whether or not you served a sentence/s
  • It is prohibited to work on an eTA. You can only undertake small business visitor activities such as attending conferences, the undertaking of business inquiries, and contractual negotiations.

Within 72 hours of applying you will receive a confirmation e-mail regarding your New Zealand eTA status by New Zealand’s Department of Immigration. Below, is some information that may be on your New Zealand eTA:

  • Family Name: Pre/Suffixes will not be listed (Jr, Sr, Mr/Mrs, S/O) only your surname will show here;
  • Given Name: First, Second, any other given names listed on your passport;
  • Passport: Your passport number, nationality, and expiration date;
  • Date of Birth, Sex, Your Gender as M/F (Male/Female) and Country of Birth listed in its 3-digit country code;
  • eTA Status: If approved, the document states “eTA Approved”;
  • Time Stamp: This is the date and time of when your eTA was issued by the government of New Zealand;
  • eTA Expiry Date: This is your last day to enter New Zealand. Note, you can stay beyond this date, but less than 3 months.
Your eTA is electronically linked to your passport number, you will not require a stamp, nor will one be issued.
Travel Insurance is not mandatory, but it is advised. A policy covering you for flight cancellations/delays, theft, loss, accidents, and medical problems before you leave home is strongly recommended, particularly if you plan on doing any adventure activities such as scuba diving, bush-walking or traveling in remote areas, as medical facilities in New Zealand are quite expensive.

The answer is Strict NO. eTA is not intended for work purposes. Taking employment while in New Zealand on an eTA is breaching the conditions of an eTA and calls for grave consequences.

New Zealand employers will analyze if you have the correct visa permitting you to work. Should you wish to work in New Zealand, perhaps on a Working Holiday Visa (up to 12 months, or 23 months if you are from the UK or Canada), or want to emigrate permanently under New Zealand’s “Skilled Migrant Category Resident Visa,” seek help from Immigration New Zealand.

If you have been offered a job in New Zealand while visiting and decide you want to work, you may apply for permission to work by applying for an “Essential Skills work visa” or “Work to Residence visa.”

You cannot start work until the Immigration Department has approved your application. Working without permission is a criminal offense that carries hefty fines and penalties, could see your visa revoked and you could be even banished from the country.

A Travel Agent can help you complete your NZeTA request online. You will need to supply the following information to your travel agent:

  • Travel document details (passport)
  • Biographic details (photo)
  • Contact details (email)
  • Information that enables INZ to determine your eligibility to travel to New Zealand without a visa (such as a declaration about a criminal conviction history);
  • Purpose of your trip (such as whether you are traveling to seek medical treatment).

purpose of your trip (such as whether you are traveling to seek medical treatment).

Please note that once submitted your eTA cannot be updated. Because of this fact, if you have paid the service and processing fees, they cannot be refunded, and you will be required to again pay them in entirety when submitting a new application. It is therefore very important that you thoroughly check all information furnished, the personal information and answers to the questions asked, before finally submitting your eTA application.

Although your eTA is valid for two years following its approval, make sure all the information be accurate at the time of each of your visits. If you find any information inaccurate, the only solution is to complete and submit a new application to INZ. This inaccuracy could be due to a change in your passport number if you have lost and replaced or renewed your passport or it could be a result of a change in your gender or identity, even nationality or address. In all aforementioned cases, on each visit to New Zealand, the consistency of the information given by your eTA and that of your passport or other identity documents will be methodically cross-checked by your travel company. If a mismatch or any inconsistency is found then you may not be permitted to board your transport.

You should therefore thoroughly verify all information furnished and the continued accuracy for any future visit. If this information is no longer true or accurate, then you will need to update your eTA.

Unfortunately, it is not possible to renew your existing eTA. A New Zealand eTA is valid for two years, and then you must reapply for a new eTA. Extensions do not exist. Additionally, if your passport expires before your eTA’s 2-year tenure is over, then your eTA will automatically expire(as an eTA is linked to your passport). An eTA is electronic rather than physical, and it is not designed to be carried over to new passports or to be extended.
  • Change of Passport: If the passport you used when completing your eTA application has expired or you have lost it, then you should apply for a new passport. Your passport number is directly linked electronically to your eTA, so it is, therefore, necessary to modify this information.
  • Identity update: If you recently changed your personal identity information due to a change of first or last name or following your wedding then you will need to notify this change on your eTA or risk being refused entry into New Zealand. This is also the case with a Change of Gender, which is also considered to be a change of your personal identity.
  • Nationality Status Change: If you obtain a new nationality your eTA will no longer be valid for travel to New Zealand as it is and you will be obliged to modify it.
  • Any Changes in your Answers on the Questionnaire: When you complete your eTA application, you will be required to answer certain questions where the answer is either ‘yes’ or ‘no’. If one or more of your answers to these questions changes, then you will also need to modify your eTA.
  • When the Validity Period has Expired: Finally, you should update your eTA when its validity period has expired.

Once an application is submitted processed and payment is made, you cannot cancel the transaction, and the payment cannot be reimbursed. Therefore, please ensure that you enter your personal details correctly. If you have made an error, it is important that you correct it before confirmation. Once you have confirmed the details, your electronic payment card (credit card/e-commerce enabled debit card) will be debited for the non-refundable service charge. If you find out later that you have made a mistake, then you will have to submit a new application and pay the relevant fee again.

Before you board an airplane to New Zealand, you must ensure that you possess a passport that is valid for at least 3 months beyond the date that you plan on departing from New Zealand.

For eg., if you plan to stay in New Zealand from October 3 to October 21, your passport must be valid up to at least 3 months after October 21, so at least till January 21. If there is a possibility that your passport expires before that date, try to renew your passport even before you leave your country.

In addition to a valid passport, you will also need to have proof that you will be leaving New Zealand by having, for instance, a return ticket and also a proof that you have enough money to meet your expenses in New Zealand.

The second thing you might need is a visitor’s visa or an eTA. If you are a citizen of one of the visa-waiver countries, you still need an eTA to enter New Zealand if you plan on staying less than three months(or less than six months if you are from the United Kingdom).

Australian citizens do not need a visa or an eTA to enter New Zealand.

Please note that if you have a criminal past, you could be denied entry into New Zealand. So again, seek advice if this is the case for you.

Before you get off the aircraft, you might get a New Zealand Passenger Arrival Card that you must fill out for customs and immigration. If you do not get one, you should be able to pick one up and fill it out in the customs and immigration hall.

The passenger arrival card asks questions about you, the purpose of your visit, and what you are bringing into New Zealand. This information is used to determine whether you can be allowed into the country.

Never make false declarations on your passenger arrival card. Be aware of what you can and cannot enter within the country, so take some time to comprehend what kind of information you must fill out on the passenger arrival card.

Generally, just avoid bringing in any food, plant, or animal products. Don’t carry too much money in cash – you must declare anything over $10,000 – but do carry enough money in cash and as plastic cards that you can spend to survive and take care of yourself during your entire stay in New Zealand.

When you arrive at passport control, you must hand over your passport and the arrival card you filled out.

The immigration officer may ask you a few questions based on the documents you handed over but also general questions such as how long you will be staying, what the purpose of your visit is, whether you are visiting family or friends, etc. etc.

General rules for answering these questions are:

  1. If you are asked a Yes/No question, stick to a Yes/No answer without elaborating much
  2. Keep your answers as brief and crisp as possible without any small talk
  3. If you are asked to elaborate, do so, but still, keep it short
  4. Always be aware of where you are heading to, where you would be putting up, and what you would be indulging in, in New Zealand because that information is usually at the top of the list of questions asked
  5. As a solo traveler, be assured that it is okay to say that you are alone in New Zealand and that you will not be visiting anyone.

Once you get through passport control, you must head to collect your baggage.

While waiting for your bags to arrive, a customs officer and a dog might pay you a visit. If you are asked to put some of your belongings on the ground, please oblige. This is being asked for the dog to sniff for restricted items, which includes food. If the dog hints that there might be prohibited items in your bags, the officer might ask to frisk your bags.

Once you have collected your luggage and are walking toward the exit, you might be asked to put your bags through x-ray for screening. The customs officers may also ask to manually frisk your bags.

And eventually, there would be another customs officer waiting to collect your arrival card, and perhaps inquire you about items you have marked on your card. This is for biosecurity reasons. For example, if you have camping gear or hiking shoes checked on the card, you may be questioned about it.

Also, last but not the least, before leaving home, just ensure that everything(e.g., Shoes, backpack, etc.) is neat and clean, and without any mud on them, and you should be good to go.

New Zealand is extremely rigid about biosecurity. So make sure you are well aware of and religiously follow all the rules and guidelines.

Once you have gotten the green signal from both customs and immigration, it is time to actually enter New Zealand. Follow sign directions for public transportation, car rental or whatever you’re looking for.

U.S. citizens with Global Entry membership traveling to New Zealand may use a dedicated lane arriving at Auckland, Wellington, and Christchurch International Airports. The lanes will streamline border processing for U.S. Global Entry members.

Lanes are marked with signs that say “U.S. Global Entry.” To be eligible to use the lanes, U.S. Global Entry members simply present their Global Entry card, their U.S. passport, and arrival documentation. This initiative is the result of an agreement between New Zealand and the United States to improve the border experience for travelers flying between the two countries.

U.S. Global Entry members will still be subject to standard customs, immigration, and biosecurity processes on arrival in New Zealand.

You are screened when you check in and when you arrive in NZ. If you do not have valid documents and a genuine reason for traveling to New Zealand, the Immigration can refuse to let you travel. Take care of the following points before you travel.

Check that your passport:

  • will not expire until 3 months after your date of departure from New Zealand, or 1 month after your departure, but only if your passport was issued by a country that has a New Zealand embassy or consulate that issues passports;
  • is valid — which means, that it has not been invalidated or reported lost or stolen;
  • matches with the corresponding details on your NZeTA.

If you are not using the same passport that your eTA is linked to, you must re-apply for a new eTA to link your eTA to the new passport before you travel.

Prepare your eTA when entering NZ

You might not be permitted to enter New Zealand if you are unable to furnish enough evidence that you meet the conditions of your eTA.

Following are the documents you need to carry with you:

A copy of your eTA Approval letter, and evidence that you can meet the conditions of your eTA — for instance, you can use:

  • the travel ticket of your onward journey, to prove that you have planned to leave New Zealand
  • bank statements to show that you have enough money to meet your expenses while you are staying in New Zealand.

Do not purchase your tickets before the immigration NZ grants you an eTA or your application is approved in principle. If there is a delay in processing your application or they do not grant you an eTA, your ticket might get wasted, or you might have to reschedule your travel.

Even though you are from a visa-waiver country, immigration can still ask you to provide evidence to support your eTA application to enter New Zealand.

Before you board your flight or ship to New Zealand, the Immigration New Zealand checks their records to make sure you are allowed to travel to the country. The airlines also provide them with information — known as Passenger Name Record (PNR) data — which the INZ uses to further screen travelers.

There are 2 types of information Immigration New Zealand (INZ) collects:

  • Advance Passenger Processing (APP) information — this is collected when you check in. This includes your name, passport number, and country of issue, nationality, date of birth, and gender. INZ keeps the data for 5 years and then archives it
  • Passenger Name Record (PNR) data — this is information airlines, and travel agents collect about your booking. This includes name, contact details, including your address and phone numbers, ticketing information including information relating to payments and travel agent details, travel itinerary, baggage and seating information, and who else is included in your booking.

INZ manages border risks by collecting information about foreign nationals who fly to New Zealand. INZ may need to ask you some questions before you board or when you arrive. This applies to everyone, including people who already hold a visa and travelers in transit.

What Immigration checks

In addition to checking your passport and eTA, INZ also checks that you are a bona fide traveler and have a genuine reason for visiting New Zealand. You must answer all questions asked by immigration officers honestly, or you may not be allowed to enter the country.

Onward travel

INZ may want to see your ticket showing when you will leave New Zealand. They may ask to see other travel tickets or visas if you leave to go to a country that you need to have a visa or onward travel ticket for or also in the case you are not a citizen of — you need to show that you have the right to enter that country.

They do not need to see this if your visa label or letter says return/onward travel not required, or the holder of this visa is sponsored.

Supporting yourself in New Zealand

INZ may also want to see evidence of how you will support yourself financially while you are in New Zealand.

Your Character

They may also want to check that you are of good character and will comply with the conditions of your visa. This could include questions about any criminal convictions you have or whether you have been deported from another country.

Your Health

INZ may also ask for evidence about your health. Before you can enter New Zealand, you must be in good health or be granted a medical waiver. Purpose of the visit for all eTA-eligible (visa waiver) countries must not be medical consultation or treatment.

When you arrive in New Zealand, you apply for entry permission. This process is usually quick, but immigration officers may ask you some extra questions before granting you entry permission. You must answer these questions honestly.

How you apply for entry permission

There are 2 ways to apply:

    By presenting your documents to an immigration officer;

    By using a Smartgate or eGate — this uses biometrics to match the picture of your face in your e-Passport with the picture it takes of you at the gate, and is applicable to individuals 12 years or older having an e-passport from any of these countries: New Zealand, Australia, UK, US, Canada, China (excluding Hong-Kong), France, Germany, Ireland, Netherlands, and Singapore.

To apply for entry permission, you need to have your:

  • Completed arrival card — this will be given to you on the plane or ship before you arrive
  • Passport
  • eTA — if you are eligible for and had to apply for one
  • Travel ticket of your onward journey out of New Zealand to a country you have the right to enter.

Customs and biosecurity

Other border agencies such as the New Zealand Customs Service and the Ministry for Primary Industries (MPI) check that you meet their entry requirements. You could be refused entry if you do not.

No, unfortunately, we cannot cancel your application once we have submitted your visa application to the government of the country concerned. The payment is, therefore, no longer refundable.
No, for the validity of your NZeTA, it is important that the information on your NZeTA matches the information on the passport you are traveling with. You must, therefore, have your new passport deTAils before applying for your NZeTA.

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