No, unfortunately, this is not possible. When your visa application has been rejected, your visa application has been processed by us. This means that we have paid for your visa application with the government. A refund is therefore not possible.
After submitting your visa application, you can pay directly with PayPal, debit card/credit card. We will submit your visa application after we receive the payment. If you pay by bank transfer, it usually takes one working day for us to receive the payment.
No, unfortunately, we cannot cancel your application once we have submitted your visa application to the government of the country concerned. The payment is, therefore, no longer refundable.
Yes, you can choose which passport you travel abroad. For the validity of your NZETA, it is important that the information on your NZETA matches that in the passport you are traveling with. Before you make your choice, you can check whether you are eligible for an NZETA with that passport.
We use a secure connection (https). Your personal data will only be asked to apply for the NZETA. Furthermore, the data is not used in any way and is also not resold to third parties or used for commercial purposes. If you want us to delete your data, that is possible, and you can submit a request for this. You may not be able to pay, or you may cancel your payment. If so, we will store the data for a maximum of 48 hours. If your NZETA has been delivered, we will keep your data until the date on which your NZETA takes effect. Special personal data (passport number, date of issue, expiry date) are deleted 72 hours after the visa is issued. For more information, read our privacy disclaimer.
No, for the validity of your NZETA, it is important that the information on your NZETA matches the information on the passport you are traveling with. You must, therefore, have your new passport details before applying for your NZETA.